1. Information We Collect
    We collect information to provide you with the best banking experience, ensure security, and comply with legal obligations. The information we may collect includes:
    • Personal Information
      1. Name, address, email address, phone number.
      2. Date of birth, Social Security Number, or other identification details.
      3. Financial information such as account numbers, transaction history, and income details.
    • Non-Personal Information
      1. Device information (IP address, browser type, operating system).
      2. Usage data, including pages visited, links clicked, and time spent on our site or app.
      3. Cookies and tracking technologies for improving website functionality and personalizing content.
    • Information from Third Parties
      1. Credit reporting agencies.
      2. Government agencies and public records.
      3. Other financial institutions during transactions or account verification.
  2. How We Use Your Information
    We use your information for the following purposes:
    1. Account Management: To open, maintain, and service your accounts.
    2. Transaction Processing: To facilitate deposits, withdrawals, transfers, and payments.
    3. Customer Support: To address inquiries, troubleshoot issues, and provide assistance.
    4. Security: To prevent fraud, detect unauthorized activities, and ensure the safety of your account.
    5. Compliance: To meet legal, regulatory, and audit requirements.
    6. Personalization: To offer tailored financial products, services, and promotions based on your preferences.
  3. How We Share Your Information
    We do not sell your personal information. However, we may share your information with:
    1. Service Providers: Third-party vendors who assist us in delivering banking services, such as payment processors or IT support.
    2. Affiliates: Companies within the L&T Trust Holdings Bank group for marketing and operational purposes.
    3. Regulatory Authorities: Government agencies, courts, or law enforcement when required by law.
    4. Authorized Parties: Other parties authorized by you, such as joint account holders or financial advisors.
  4. Cookies and Tracking Technologies
    Our website and mobile app use cookies and similar technologies to:
    1. Enhance user experience by remembering preferences.
    2. Analyze website traffic to improve performance.
    3. Deliver targeted advertising based on browsing behavior.
    You can manage your cookie preferences through your browser settings.
  5. Your Privacy Rights
    Depending on your jurisdiction, you may have rights to:
    1. Access Your Information: Request details of the personal data we hold about you.
    2. Correct Your Information: Update inaccurate or incomplete data.
    3. Delete Your Information: Request the removal of certain personal data, subject to legal and contractual obligations.
    4. Opt-Out of Marketing: Manage your preferences for promotional communications.
    To exercise these rights, contact us using the details provided below.
  6. How We Protect Your Information
    We implement robust security measures to protect your information, including:
    1. Encryption of sensitive data during transmission and storage.
    2. Regular monitoring and testing of our systems for vulnerabilities.
    3. Multi-factor authentication to prevent unauthorized account access.
    4. Training for employees on data protection and privacy best practices.
  7. Children’s Privacy
    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
  8. Updates to This Privacy Policy
    We may update this policy periodically to reflect changes in technology, legal requirements, or our practices. Notifications of significant changes will be provided through our website or by other means.
  9. Contact Us
    For questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us at:
    • Email: support@lttrustholdings.com
    • Address: L&T Trust Holdings Bank, Elberton, GA 30635, United State
    By choosing L&T Trust Holdings Bank, you trust us with your personal information, and we are dedicated to honoring that trust with the utmost care and transparency.